Tax included. Shipping calculated at checkout.
Shipping policy
HOW MUCH IS SHIPPING?
All shipping costs will depend on the location they are going too, and the weight of the parcel. Shipping costs will vary dependent on this. Please check your my basket/checkout section to find accurate shipping costs for your proposed order. All of our orders are sent by Royal Mail, Hermes, UPS, DPD, and your tracking number for your order can be found in your My Account section, or via email.
DELIVERY
Our shipping dates are between Monday and Friday only, excluding public holidays. Due to the nature of the candles being made to order please allow up to 5 working days for dispatch. Please allow a minimum of 5 working days for receipt of your items if you are based in the United Kingdom. If you are based in the rest of the world, please allow 5-15 days. In some rare circumstances given the nature of our custom made products, your delay may be slightly delayed due to stock, manufacturers, or other circumstances. We will do our best to ship your item on time, however by using this website and in accordance with our Terms of Service, you agree that we are not responsible or liable in any instance for late deliveries, delayed couriers, or other circumstances which may delay the receipt of your item. For Christmas deliveries, our last UK shipping date is December 19th, however given the festive period, we are not responsible if your item does not arrive in time for December 25th.
CUSTOM FEES
In some instances your item(s) may require custom fees and taxes. We are not responsible for the cost of such fees, and you should check with your local customs office to see whether these are applicable. All our products are exclusive of all import taxes and duties, and as the recipient you are fully responsible for such fees decided by the country in which you are located.
All shipping costs will depend on the location they are going too, and the weight of the parcel. Shipping costs will vary dependent on this. Please check your my basket/checkout section to find accurate shipping costs for your proposed order. All of our orders are sent by Royal Mail, Hermes, UPS, DPD, and your tracking number for your order can be found in your My Account section, or via email.
DELIVERY
Our shipping dates are between Monday and Friday only, excluding public holidays. Due to the nature of the candles being made to order please allow up to 5 working days for dispatch. Please allow a minimum of 5 working days for receipt of your items if you are based in the United Kingdom. If you are based in the rest of the world, please allow 5-15 days. In some rare circumstances given the nature of our custom made products, your delay may be slightly delayed due to stock, manufacturers, or other circumstances. We will do our best to ship your item on time, however by using this website and in accordance with our Terms of Service, you agree that we are not responsible or liable in any instance for late deliveries, delayed couriers, or other circumstances which may delay the receipt of your item. For Christmas deliveries, our last UK shipping date is December 19th, however given the festive period, we are not responsible if your item does not arrive in time for December 25th.
CUSTOM FEES
In some instances your item(s) may require custom fees and taxes. We are not responsible for the cost of such fees, and you should check with your local customs office to see whether these are applicable. All our products are exclusive of all import taxes and duties, and as the recipient you are fully responsible for such fees decided by the country in which you are located.